Do you take walk-ins?
What is your cancellation policy?
The cancellation fee is only charged if you violate the terms of the cancellation policy. If you show up to the appointment on time or cancel before the deadline listed on your confirmation page, no cancellation fee is withdrawn from your account. As the fee is not charged for successful appointments, you will be expected to pay for your appointment in full once the service is completed.
COVID19 Health and Safety Rules?
The guidelines can be viewed at www.ironheritage.co/pages/covid19-health-and-safety-rules
Best thing to do is call the shop and if we don't answer it's because we are busy with another client. Leave a message and we will get back with you ASAP. We encourage open communication and things do happen and we understand.